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How long does shipping take?

Because all of our items are 100% handmade, shipping times vary slightly depending on the product and order volume. In most cases, orders arrive within 5–10 business days after shipment.

How long will it take to ship my order?

Orders are typically processed and prepared within 2–5 business days. Custom or made-to-order pieces may take a little longer to create. Once your order ships, you’ll receive a confirmation email with tracking information.

What are the size specs for my order?

Each product listing includes detailed size measurements and fit information. Because our pieces are handcrafted, slight variations may occur—this is part of what makes each item unique.

If you’re unsure about sizing, feel free to contact us before placing your order and we’ll be happy to help.

I'm having issues placing an order.

We’re sorry for the inconvenience! Please try the following:

  • Refresh the page or clear your browser cache
  • Ensure all required fields are filled correctly
  • Try using a different browser or device

If the issue continues, contact us with a brief description of the problem and we’ll assist you as soon as possible.

I'd like to cancel my order.

If your order has not yet been processed or shipped, you may request a cancellation. Please contact us as soon as possible.

Once an order has entered production or shipped, cancellations may not be possible due to the handmade nature of our products.

Couldn't find your anwer?

We’re here to help! If you didn’t find the information you were looking for in our FAQ, feel free to reach out to us directly. Please include your order number (if applicable) and a brief description of your question so we can assist you as quickly as possible.